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Datto Time-Based Retention - 1 Year - Service
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Datto Time-Based Retention - 7 Year - Service
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Datto Total Cloud - Service
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Datto Infinite Cloud - Service
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Datto Time-Based Retention - 1 Year - Service
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Datto Time-Based Retention - 7 Year - Service
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Datto Total Cloud - Service
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Datto Infinite Cloud - Service
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Datto Time-Based Retention - 1 Year - Service
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Service Type
Service Duration
Provided Support
Service Location
71385
Cisco
15141
HPE
932
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155
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125
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90
Unitrends
58
Datto
14
SonicWall
3
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1
Lenovo
1
Juniper Networks
18785
$0.00 - $500.00
17307
$500.00 - $1,300.00
17780
$1,300.00 - $3,000.00
17107
$3,000.00 - $7,500.00
16926
$7,500.00+
82388
Service
5018
Warranty
24369
3 Year
20401
1 Year
4874
5 Year
1917
4 Year
695
2 Year
30
7 Year
18
1 Incident
14
36 Month
7
6 Year
2
1 Day
2
12 Month
2
5 Day
1
1 Year / 1 Incident
1
2 Month
1
44 Month
1
90 Day
1
No
49729
Phone Support
38514
Replacement
30261
New Releases Update
29674
Web Knowledge Base Access
28623
Parts Replacement
13004
Repair
8251
Remote Diagnosis
7637
Email Support
5111
Software Update
4679
Software Upgrade
4555
Web Support
2257
Diagnosis
2088
Software Support
1749
Defective Media Retention
1726
Knowledge Base Access
1603
Visual Remote Guidance
1588
Comprehensive Defective Material Retention
884
Return Material Authorization
877
Software Maintenance
589
Intrusion Definition Update
583
Consulting
511
Hardware Support
494
Emergency Consulting
457
Hardware Maintenance
422
Troubleshooting
421
Online Training
382
Remote Monitoring
361
Configuration
353
Fax-On-Demand
351
Online Return Material Authorization (RMA)
331
Preventive Maintenance
321
Escalation Support
264
TAC Live Support
213
Training
196
Drive Retention
163
Software Subscription
153
Software Application Support
148
Installation
119
Remote Technical Support
108
Accidental Damage Protection
66
Collaborative Call Management
62
Return Merchandise Agreement (RMA)
58
Data Retention
57
Product Info Support
57
Set-up & Configuration
56
Online Support Tools Access
51
Online Portal Access
47
Mechanical Breakdown
45
Technical Account Manager
42
Remote Knowledge Transfer
25202
On-site
5103
Service Depot
2693
Carry-in
6
On-site/Service Depot
